Warranty

BettsHD is part of a family-owned business founded in 1868.  You can count on BettsHD answering your phone call or email and solving problems related to product damage or defects, just like we have for nearly 150 years.

Our standard product warranty is extensive but one element of our 100% Customer Loyalty Promise stands out: BettsHD promises to be loyal to loyal customers. We demonstrate our loyalty by considering any reasonable request for product support outside the terms of our legal product warranty and responding promptly and professionally.  

Our promise of loyalty extends to and through our distributor partners, who are often best positioned to provide immediate response to problems causing downtime. We will “make things right” in ways you may find noteworthy and surprising. Rest assured we have not sustained a successful business for nearly one hundred fifty years by turning our backs on loyal customers whose problems we are compelled to solve.